HKS installed a bespoke hand built kitchen for us nearly 20 years ago. Has been most satisfactory and has held up well still looking smart and presentable. Unfortunately a cupboard hinge recently broke on one of the most used and abused cupboard doors. Went to HKS seeking a replacement but this type of hinge went out of production some years ago. The very helpful receptionists contacted head office and a couple of the old spare hinges were retrieved from some dusty corner. Went in a couple of days later to collect and there they were. Even better they were complimentary - no charge. Now that's what I call customer service. Went home fitted the new hinge in 15 seconds and kitchen is as good as new. Thank you HKS your a shining example that many other businesses could learn from.
Thank you for a very fine job and we are very pleased with our new kitchen.
Many thanks to you Lisa and all the team for our lovely bedroom, we are so pleased with it. You were all excellent from start to finish.
The kitchen looks amazing, I am absolutely delighted with it!! What an amazing result!! Thank you so much for all your help and guidance!!
We have used HKS for many years on various projects and they are excellent in all respects, highly recommended.
Very good service, excellent kitchen fitters.
First class seamless service which was completed on time and to the agreed budget. Great regular contact by project manager. Excellent workmanship by kitchen fitter.
This is our second kitchen done by HKS, absolutely delighted with it, would not use anybody else. Everybody was just great.
Workmanship is faultless, the company guides and helps the client through every step, a pleasure to deal with.
The bathroom looks amazing and will look even better after the painter has finished today! Lloyd, Phil and Martin are to be commended on their excellent assistance and work.
This is the fourth time that we have used HKS (they have previously refurbished two bathrooms and a WC for us). This time it was a complete kitchen refurbishment. We wanted to get this exactly right and, at the initial stage, the designer’s professionalism and attention to detail were superb. In terms of implementation, all the tradesmen turned up when expected and, without exception, were pleasant and did a professional job. Throughout the duration of the work it was efficiently project managed – we didn’t have to worry about a thing. We now have a kitchen with which we’re delighted. This is a thoroughly professional company which we have no hesitation in recommending.
Everything is great and all completed. Both rooms look really lovely and I’m just waiting for the window blinds to be ready to complete the look. We were so very impressed with Tim. His workmanship was excellent and he was conscientious in the way he worked. We cannot fault him at all, and would have no hesitation requesting him for any future HKS projects. I would also like to thank you, Nigel and everyone else involved at HKS for creating a seamless end to end process, and for having great professionalism.
We had a great experience using HKS to fit a new kitchen. The quality of the work and helpful communication throughout was great, and much better than our experience with other firms. We moved our requirements a few times and had a more difficult design than normal, but HKS team were very accommodating, answering loads of questions, offering advice and being very patient. A proper bespoke service. The finished product is excellent. Everyone that comes into our kitchen says wow. Thank you HKS.
We are delighted with the bathroom redesign. We are very impressed by the standard of work.
We are very pleased with our new fitted bedroom and the installation by Luke Dash was excellent.
He completed the work in good time, worked with great precision and accuracy and left the room clean and tidy on completion. He was hard working, professional and polite.
He is an excellent ambassador for HKS and we would highly recommend him to any of your future customers.
Thanks to the HKS team for giving us a trouble free experience.
As previously discussed with you, we would like to put on record our complimentary comments regarding the work which was undertaken by Konrad who HKS had recently contracted to perform the new kitcen installation at the above address. We felt that Konrad showed total professionalism in his work. He worked cleanly and tidily, was very pleasant and efficient, he paid great attention to detail and showed great respect for our home - just the sort of qualities that we had wanted from our contract with HKS! Based on our experience, we would have no hesitation in recommending Konrad to undertake further work for your Company.Would you please be kind enough to share our comments with Konrad. Thank-you.
I chose this retailer as I knew they had a good reputation and a friend of ours had also used them and were very happy with their installation. I had been dealing with Chris in the showroom who was first class and I then had dealings with Tim the boss before it was installed and when it was getting installed Paul the installation manager kept us fully informed all the time as we were at work all day. Everyone was a pleasure to deal with, they were polite, helpful and very knowlegable. And finally I can't forget Konrad the kitchen fitter he has done an absolutely first class job, the kitchen is Perfect.
The excellent service and help you have provided is just superb and is also worthwhile to you. My daughter has just seen the kitchen and is very impressed and said she would like it in her house. She is having a wall knocked down in the New Year and needs a new kitchen! The electrician is also impressed and needs a new kitchen next year!
"Local company, great designs and amazing sales/installation staff. You have helped me to get my dream kitchen".
Dear Chris & Paula. Just to let you know that HKS have done a great job of our kitchen make-over. Thank you both for your advice and help and Konrad and Paul were brilliant and lovely to work with. We will be very happy to recommend HKS in the future
The service and attention to detail was simply first class. From Gary in the showroom and his design through to Dave the Installer and finally Phil overseeing the installation and completion of the project. The product is of the highest quality combined with a first class company, we are simply delighted.
Thank you so much for all your help and expertise in helping us choose our lovely new kitchen. Without your help Paula from start to finish it would have been very daunting. We would highly recommend HKS as they have a very high standard and the units are of a very high specification.
We wish to thank you and all your colleagues for all the time and effort you have expended on installing our bedroom furniture. The final product is exactly as planned and we are very definitely pleased with it, All those involved have shown exceptional courtesy, patience and good humour and we really appreciate all the organisation and work; and, indeed, the flowers from Jersey.
From our first meeting with Nigel Rawle at the Heathfield showroom to the completion of the kitchen installation a week ago, we have been totally satisfied with the service offered by this company. We were impressed by the design Nigel proposed and the company started work on the date we specified. The quality of the work and the tidiness of the various tradesmen employed by HKS has been first class. The project was closely managed by Phil Irwin and any snags that arose were quickly brought to our attention and expeditiously dealt with. We are delighted with the completed kitchen and we shall have no hesitation in strongly recommending HKS to our friends.
As you know we are thrilled with everything and thank you all for your expertise, professionalism (and patience!) over the last month.
We are thrilled with our new bathroom and are now waiting for our painter to complete it starting next Monday, after which we will be able to move back to our bedroom and really be able to enjoy the bathroom properly.
Please pass our thanks on to Nigel Rawle and all the people who worked here, particularly Konrad and Darren.
A pleasant experience, excellent result from a very professional team.
This has been a lengthy project but it has been great working with you on it. We are delighted with the end result.
Many people have been very complimentary about our kitchen. We tell them where you are so hopefully it will bring you in some future business.
Thanks for all you have done and going that extra mile.
All the very best to you and all the HKS team.
We are very pleased with how the bedroom looks and the excellent work done by Darren. He was most obliging and helpful. We are grateful to you all, thank you.
We have been thrilled with our kitchen and in a way, it may be no bad thing to make the following observations to you a year after installation, as we have now lived with the kitchen, using it daily and really living in it.
Starting at the beginning of the journey, you were most helpful in giving us little insights during planning, suggesting space saving ideas and facilitating our idiosyncrasies, such as the 36 years old fridge freezer, (which I'm happy to report is still ticking along nicely). We found the planning and preparation pain free and I may say, enjoyable.
Throughout the installation, during which time we absented ourselves by going on holiday photos were taken as the installation went along and we were kept appraised with small improvements which you recommended. One such, was the upgrading and replacement of piping which you uncovered when the floor was lifted for the underfloor heating. This improvement has subsequently paid dividends as we have recently replaced our boiler.
Throughout the year we have had the new kitchen it has really lived up to our expectations. It would be true to say that not one single little thing has let us down and indeed, we haven't found anything which we feel might have been done differently or improved upon.
As my husband Tim said to you recently, the installation has changed our lifestyle and improved our enjoyment of our home no end.
We have been delighted with the service offered by all involved, and we are now looking forward to our new bathroom.
Thank you so much for fitting our hall cupboard, its perfect, just what we wanted, and it matches the original doors so well. Well done!
Just a short note to say we are very pleased with the bathroom.Keith is an excellent worker ; he knows his trade , is very helpful and is very personable. A credit to HKS, and if we have other work undertaken we would ask for Keith to do the work.
'I might take this opportunity to thank all at HKS for your excellent service. The quality of Tim's workmanship is truly excellent and we are delighted with the finished product. Thank you also for your very good customer service and for promptly addressing the couple of small issues we had regarding the specification of the job. All is now exactly as we had planned. Thanks once again to all at HKS for a great job'.
'Would like to express our grateful thanks for the work carried out on our bathroom. We are really pleased with the results, and the whole process was carried out with the minimum of disruption. A big thank you to the team, Konrad who was a joy to have in our home, and also to Paul for his guidance. Can’t forget Chris at the showroom who helped with the process, and finally to you for the attention you gave us'.
Very high standard of workmanship. No mess, very little inconvenience during a major work. Good advice, friendly demeanour. Very happy to recommend.
'Excellent service start to finish, quality workmanship. Very tidy and reliable. Fitter was top class. '
'We are extremely pleased with the kitchen, thank you for your kind attention.'
'Excellent. Strong communication, very good design and customer liaison. Very good fitter and fitting.'
"I am extremely pleased with my new study and have been impressed by all who have been involved in its completion. Lloyd's patience in the planning, Phil's management plus Roy and Kevin's work on site have all been excellent".
Dave and I are so very pleased with our new kitchen. Everyone has been so friendly and helpful, everything was left tidy at the end of each day and everybody turned up on time.
And thanks to Konrad and Nick for their patience and good work on the fitting and John for the expert advice on the design. We have certainly met some obstacles on this project, but HKS has been excellent throughout.
Excellent workmanship, professional finish, very friendly fitters.
Excellent work and finished product. Workmen of the highest quality. Reliable, polite and tidy.
We are extremely pleased with the end result, not least for your expert help and guidance to start with but also the time and patience Keith took to produce an excellent job and to Ben and Spencer for the finishing touches.
Very professional from start to finish. The work was completed to a very high standard and all the workmen were very pleasant to deal with.
Excellent company, nothing too much trouble.
Sorry it's rather belated, but a huge thank you to you and your colleagues at HKS - we are delighted with our bedroom furniture. Thank you also for the beautiful flowers which lasted until this week!
I'm sure we will come back to HKS again in the future.
So, we are now fully sorted! We are really, really pleased with our new kitchen. It has become a room in the house where we are happy to spend plenty of time and it is just so usable. Neighbours and friends have inspected and given full marks.
Could you please pass on our thanks to everyone involved. Luke and his team were very professional and hard working and no challenge seemed unsolvable - we were very impressed.
High quality of product and fitted expertly as with the previous one 14 years ago.
Dear Lloyd, Gary and Phil and the HKS Team!
KITCHEN REFURBISHMENT –PINFOLD HOUSE – HAYWARDS HEATH
We wanted to express our formal thanks to everyone at your wonderful company following the recent completion of the redesign and refurbishment of our kitchen, taking it from the late 1980s to the 21st Century!. Christine and I are absolutely thrilled with the results of our second project with HKS following our bathroom overhaul a couple of years ago– your strapline “Living Spaces Made Beautiful” is most apt.
Moreover each and every contractor from Dave, who magnificently fitted the kitchen and new flooring, to Ben who completed the electrics and who so considerately advised on lighting, to Simon whose tiling work is so precise and exact to Matt, who did such a terrific job with the painting and everyone else involved with the project we are most grateful. Please can you extend our thanks to other HKS contractors who also helped onsite, including Greg who dismantled the old kitchen.
Moreover everyone is of a type – polite, courteous, communicative, timely and considerate of our home – it was not easy living in small part of our living room during the works but knowing the result and feeling safe in the hands of such highly skilled craftsmen made it all worthwhile.
Special thanks to Lloyd who brilliantly designed our kitchen and Phil who so carefully project managed the works and who was always available to us and like everyone at HKS could not have been more helpful.
We look forward to many years of enjoyment from our perfect little kitchen
All our very best wishes and again – Thank You
Superb service at every stage, from design to completion. Excellent quality fitting and professional management of the whole job. Takes the stress away!
The finish and workmanship are first class. A really lovely result, with so little upheaval.
We are writing to thank you for the professional way that you and the team at HKS have handled the installation of our new kitchen and utility room. The inevitable problems that arose during the installation were dealt with well and with the minimum of disruption. The workmanship was of the highest standard.
Also a very big thank-you for such a lovely kitchen. I know that it is "just another kitchen" when you are in the business of selling and installing kitchens, but for us it is a "once in a blue moon" event and you have all made it a delightful and very easy process for what I know can sometimes be a very stressful and difficult purchase. From the planning, selecting and ordering with Nigel to the fitting managed by Phil, it all went extremely smoothly. I really think that you have put together a superb team of contractors; with Ben (electricals), Darren (the tiler with SUCH an attention to detail), Mick (decorator) and especially Dave, your fitter who, not only has installed every part so well, but also made his presence as unobtrusive as possible. We are delighted with the end result.
Have a very good Christmas and a Happy and Successful 2016.
We would like to thank you for the lovely flowers you sent us in respect of our new utility room. We were very pleased with both Phil and Chris, and would have no hesitation in recommending your company to others.
Thank you for coming in to see the finished kitchen. I am so glad that you are pleased with the result as I am delighted with it. The transformation is incredible and so many people have admired it, expressing wonder that it looks much lighter and bigger. The colour of the tiles is a particular favourite. Not only does the kitchen look lovely but it works well on a practical level which is so important. I'd like to thank you for all your patience, re-drawing and amending the design and for all the advice. Many thanks to Sue too, for her support, sourcing a variety of tiles and for providing information.
I'd like to thank all the other members of the team. It wasn't a particularily easy kitchen to deal with, with an uneven ceiling, walls and floor, but everyone did a marvellous job. A special thanks to Dave for all his care and trouble he took to get everything just right with the fitting and finishing touches.
As usual all the HKS staff have been polite and helpful and a pleasure to have in one's home.
Just a note to thank everyone for our new kitchen, which is just perfect. Roy, Joe, Phil, delivery men and of course yourself. Wonderful job and Max is really enjoying his cooking now!! Best wishes to you all.
The new bathroom is great, many thanks to all those involved who worked so hard to ensure everything ran so smoothly. The 'staged' delivery of items was such a help in our very small flat. The quality of goods and the standard of workmanship in fitting them all was far superior to anything that we could have imagined.
I felt I must write to express my thanks to you all. I am so pleased with my new wardrobes. They were fitted with the minimum of fuss and mess and everything cleared away. Thank you Darren. Thank you also for the shelves for the kitchen, they fit perfectly. But most of all, I thank you for good old fashioned customer service, which is quite rare nowadays and the flowers were the icing on the cake. From one extremely satisfied customer.
Just to let you know that the delivery arrived today and mighty impressed we were too!
Great items brilliantly packaged and of course we love them all so just wanted to say a huge thanks for your help and patience!
The delivery chaps were very good too so please pass on our thanks there.
My thanks to all at HKS for their efforts in the fitting. We are extremely pleased with the finished article.
I would like to thank all the staff at HKS for their hard work on the kitchen design, delivery and installation, especially to the fitter Keith, who was fantastic. I will have no hesitation in recommending your company for the care you take to fulfil the client's requirements and the quality of the products supplied.
The Kitchen is lovely and admired by all - thank you for all your help, the workmen included.
We are extremely pleased with our new kitchen and I should be grateful if you could thank everyone involved on our behalf. In particular John Haining for his most thoughtful design and Nick Rust for managing the project.
I just wanted to say a huge thank you for your advice regarding the kitchen floor tiles. I so clearly remember when you first saw the bungalow and the kitchen you immediately said a lighter colour tile would be best. How right you were. I really do appreciate you recommending this tile and as I said in a previous email as soon as I laid the sample tile in the kitchen I knew it was perfect for my home. Well, I can't tell you how delighted I am with the works. The transformation is amazing and I honestly feel like I am living in another house. I am delighted with the quality of the tile and the skilled workmanship - Joe did an absolutely splendid job in laying them. What more can I say except thanks so much. You will see yourself from the pictures just how stunning these tiles look. Bathroom to follow - how exciting is that!!
'We are very pleased with our new bathroom. Small but now perfectly formed! Keith (our fitter) worked wonders, very little disruption with everything tidy at the end of each day. He is a perfectionist at work and produced a modern bathroom better than we thought possible. Thanks to you for all your hard work with the design and guiding us through the minefield of choices of fittings too!'
Thank you all for making the process as painless as possible...we can now relax and enjoy our new bathroom and shower room!'
'Too good for words, what more can we say! Keith did brilliantly well, and the bathroom indeed looks super -I would soak myself in the shower for hours on end if only to escape from all these cold rains!. The new fittings do blend in well with the existing ones including wall tiles. We thought that the sensor lighting in the mirror cabinet is a brilliant idea. We have not forgotten Chris who did equally well in fitting the master bedroom earlier on. Helen is still overwhelmed by the 'diamond' knobs! Once again many thanks for all your help. We will pass your names round.'
Many thanks to everyone concerned in the planning and installing of our new shower room. We are delighted with it!!
Very many thanks from both of us to everyone who was involved in the re-fit of our new kitchen. We are delighted with the design by Lloyd, which is perfect, together with the care and expertise shown by all the craftsmen who worked here. (Mr and Mrs S.,Cuckfield, West Sussex September 2014).
'We wanted to write to thank all at HKS for the first class professional service you provided with our new kitchen from making our initial enquiry through to installation. Special praise goes to:John and Davina at the Eastbourne branch - John for providing such a good design and listening to what we wanted to achieve. Davina for being so friendly and efficient each time we visited the branch. She is an excellent ambassador for HKS.Darren the fitter. We could not have been more pleased with him. A very tidy worker with a perfectionist's eye for detail. He kept us informed at all times and nothing was too much trouble. He is a clean, organised worker who worked to a very high standard. We would not hesitate to recommend him to anyone looking to have their kitchen fitted.Joe the tiler- very good worker who fitted our floor and wall tiles to a very high standard. Again, nothing was too much trouble. Nick- for keeping everything on track and to time. Always available when needed and kept things flowing smoothly.Others from Gill at Head Office, the chap who collected our rubbish/packaging and your colleague who went out of his way to hand deliver the extra wall tiles.As you can gather our experience with HKs has been very positive and we would not hesitate to recommend your company to anyone looking to have a new kitchen.
'We would just like to reiterate how delighted we are with the bedroom furniture and the installation'.
'I am extremely pleased with the bedroom - I think it looks better than I envisaged. Thank you very much to all concerned.'
'I would like to thank the company for enabling us to complete the re-modelling of our property. We would definitely recommend your services.'
'Right from the start Kathleen made us feel welcome and able to spend time to understand options, possibilities, colours; in fact to break down the almost bewildering number of possibilities into a series of choices that felt exactly right for us. We ended up with the stunning kitchen we were hoping to achieve, thanks to HKS as a company, but equally very much thanks to Kathleen's patience assistance in making the right choices.There is no way that taking out an existing kitchen and refitting a new kitchen can be other than a huge disruption to home life. The HKS team managed throughout the process to be ideal workers, being polite, tidy and friendly as well as turning out excellent quality work. The end result is a first class kitchen but the the installation process was just as first class too. We absolutely recommend HKS and amazingly can't think of one thing they could have done better. Top job! Top marks! Thanks HKS!'
"Thank you so much for the flowers - a very nice touch in concluding the kitchen, which was finished to the highest of standards, which we could not fault! Darren is a star perfectionist - but we've told him that!"
We just wanted to record our thanks for your kind assistance and professional service during the design phase of our wardrobes. The wardrobes have now been fitted, which we are very happy with, and we were especially pleased with the workmanship and helpful approach from the fitter. It was a nice surprise to receive a bouquet of flowers this morning. We will not hesitate to recommend HKS to friends and family. Please pass on our thanks to all concerned and we wish you all a merry Xmas."
Thank you all for doing such a great job. We are delighted with our new Kitchen."
To all the team at HKS, Thank you for all your efforts to make our Kitchen go as smoothly as possible. We are pleased with the result and all the workers were excellent. Darren the Kitchen Fitter worked to a great standard and always cleared up afterwards."
Thank you for our new Bathroom and Kitchen. We LOVE the designs and are enjoying using them very much."
I would like to thank the company for enabling us to complete the re-modelling of our property. We would definitely recommend your services."
"I am extremely pleased with the bedroom - I think it looks better than I envisaged. Thank you very much to all concerned."
We would like to let you know how pleased and impressed we were with HKS in respect of the recent installation of our 3 Neff appliances. We also would like to thank you especially, for always updating us with the Neff specifications and in particular your attention to detail in respect of the installation. We would certainly recommend HKS and in particular your Haywards Heath branch to family and friends."
We would just like to reiterate how delighted we are with the bedroom furniture and the installation."
We wanted to write to thank all at HKS for the first class professional service you provided with our new kitchen from making our initial enquiry through to installation. Special praise goes to:
John and Davina at the Eastbourne branch - John for providing such a good design and listening to what we wanted to achieve. Davina for being so friendly and efficient each time we visited the branch. She is an excellent ambassador for HKS.
Darren the fitter. We could not have been more pleased with him. A very tidy worker with a perfectionist's eye for detail. He kept us informed at all times and nothing was too much trouble. He is a clean, organised worker who worked to a very high standard. We would not hesitate to recommend him to anyone looking to have their kitchen fitted.
Joe the tiler- very good worker who fitted our floor and wall tiles to a very high standard. Again, nothing was too much trouble.
Nick- for keeping everything on track and to time. Always available when needed and kept things flowing smoothly.
Others from Gill at Head Office, the chap who collected our rubbish/packaging and your colleague who went out of his way to hand deliver the extra wall tiles.
As you can gather our experience with HKs has been very positive and we would not hesitate to recommend your company to anyone looking to have a new kitchen."
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