HKS Win 'Shopping Around Eastbourne' Award
HKS Win 'Shopping Around Eastbourne' Award

HKS Win 'Shopping Around Eastbourne' Award

13Nov
Davina Keohane

Article Author:
Davina Keohane

HKS were pleased to win the KBB Review Magazine's 'Shopping Around Eastbourne Award'.  This monthly feature involves a secret shopper visiting various kitchen, bedroom and bathroom showrooms within the same town.  Please read below the comments made on HKS:

Good use was made of a corner location with V&B bathrooms in the windows on one side and well propped kitchens showing onto the main road.
A cream painted kitchen was presented with pretty lilac and blue tiles behind the hob which were complemented by similarly coloured china on the breakfast table. Bob joined me and immediately apologised for the mess (there were a couple of boxes in one corner) "We are putting in a new display" he explained. I wandered round to take in the Mobalpa kitchens, Daval fitted bedrooms and the bathroom displays which were all clean and bright. "Once I know the kind of thing you are looking for I can always direct you to one of our other showrooms if they have a better display. We can handle the whole project from start to finish and we are members of the KBSA." I didn't want to take away any brochures, but as I was leaving Bob handed me a colourful HKS leaflet "Please take a look at our website," he said. "You can see actual case studies there so you get a good idea of what we can do."

Winner's profile: HKS
This family run business, founded by Tim Burgess over 30 years ago, has four showrooms in Sussex. Showroom manager Davina Keohane has been at the Eastbourne outlet for 15 years. She says, "We try to keep up to date with trends so there is always something going on in the shop but as Eastbourne is a traditional town the shaker and painted kitchens continue to be popular. That is not to say we are frumpy. It all depends on how you prop the displays, which also helps customers visualise how it will work at home." When it comes to service Davina says it comes from the top, "Tim is very fair, we want our customers to enjoy their kitchens or bathrooms, to come back to us and to tell their friends."


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