TrustMark

TrustMark helps you find reliable and trustworthy firms to carry out repairs, maintenance and improvements to the inside and outside of your home

The scheme is supported by the Government, the building industry and consumer protection organisations.

What makes selecting TrustMark firms so worthwhile?

• A firm’s technical skills have been independently checked through regular on-site inspections, as well checks on their trading record and financial status.

• Firms have signed up to a code of practice that includes insurance, good health and safety practices and customer care.

• The approved scheme operator has checked, and will continue to monitor firms’ quality of work, trading practices and customer satisfaction.

• Firms are able to offer an Insurance Backed Warranty

• Deposit Protection Insurance is available for consumers in the event a firm should cease trading

• The firm will tell you about any building regulations you must comply with and may also be able to provide appropriate certificates

• If you have a problem or disagreement with a firm, there will be a clear and user-friendly complaints procedure to help you resolve the issue

• All of these checks will give you - Peace of Mind

By using the TrustMark website: www.trustmark.org.uk people can search the database of approved firms, which has over 13,000 TrustMark registered companies.